Internal Services (Sales Only)

- Annual technical support and system maintenance for the Koha Pay Module to ensure smooth operation and system stability.
- 12-Month Support & Maintenance Coverage: -
- Online Support: ✔️ Available
- Phone Support: ✔️ Available
- System Health Checks to monitor performance and detect issues.
- System Patch Code Updates to ensure security and functionality.
- System Recovery Services in case of system failures.
- On-Demand Technical Support for troubleshooting and resolving technical issues.
- Normally 12-months contract is engaged. After the 12-months of contract period have concluded, it shall be followed by an application support agreement tied to a number of prepaid man-days.