All services

- Install Koha at your own server, either on your physical location or on cloud server: -
- For on cloud server - we remote to your server to implement it for you.
- For on premise server - we either can remote to your server or go onsite. The onsite service will be charged separately for out station charges and out-of-pocket expenses.
- Installation Koha ILS
- Configure Koha ILS - library system environment setting.
- Testing and commissioning of single tier of Koha ILS.
- OPAC Customization
- Koha ILS User + Administration Level 1 Training (Online Video Lessons) at https://academy.lemonjar.com.my.
- 12-month system warranty and online technical support
- One time cost. Subsequent year technical support is optional.

- 2 days onsite training - face to face onsite training, with online training manual.
- All modules of Koha ILS except Tools and Administration: -
- Patrons
- Circulation including offline circulation
- Cataloguing
- Course Reserves
- Serials
- Acquisitions
- List and Carts
- Reports
- OPAC
- Searching
- Time: 9.30AM - 5.30PM.
- This training fee is charged per pax. The class can only be opened for at least 3 persons.
- And we will also provide online video lessons for you to review the training on our Lemonjar Training Academy.
- Training Venue and Training Audio Visual System such as projector is prepared by client.
- Outstation charges will be applied separately for Peninsular Malaysia, East Malaysia, and Brunei.

- 2 days onsite training - face to face onsite training, with hardcopy and online training manual.
- Koha ILS modules of Tools and Administration: -
- Administration
- Global System Preferences
- Basic Parameter - Libraries & groups, item types and authorized value
- Patrons & Circulation (Rules & Regulations)
- Plugins
- Catalog
- Acquisition Parameters
- Additional Parameters
- Tools
- Patrons & Circulation
- Catalog
- Additional Tools
- Time: 9.30AM - 5.30PM.
- This training fee is charged per pax. The class can only be opened for at least 3 persons.
- And we will also provide online video lessons for you to review the training on our Lemonjar Training Academy.
- Training Venue and Training Audio Visual System such as projector is prepared by client.
- Outstation charges will be applied separately for Peninsular Malaysia, East Malaysia, and Brunei.

- 2 days online training - face to face online training, with online training manual.
- All modules of Koha ILS except Tools and Administration: -
- Patrons
- Circulation including offline circulation
- Cataloguing
- Course Reserves
- Serials
- Acquisitions
- List and Carts
- Reports
- OPAC
- Searching
- Training using ZOOM. The training session will be recorded and will share to the client.
- Time: 9.30AM - 5.30PM.
- This training fee is charged per pax. The class can only be opened for at least 3 persons.
- And we will also provide online video lessons for you to review the training on our Lemonjar Training Academy.

- 2 days online training - face to face online training, with online training manual.
- Koha ILS modules Tools and Administration: -
- Administration
- Global System Preferences
- Basic Parameter – Libraries & groups, item types and authorized value
- Patrons & Circulation (Rules & Regulations)
- Plugins
- Catalog
- Acquisition Parameters
- Additional Parameters
- Tools
- Patrons & Circulation
- Catalog
- Additional Tools
- Training using ZOOM. The training session will be recorded and will share to the client.
- Time: 9.30AM - 5.30PM.
- This training fee is charged per pax. The class can only be opened for at least 3 persons.
- And we will also provide online video lessons for you to review the training on our Lemonjar Training Academy.

- We provide an account for the user to access to our Online Training Platform (Lemonjar Training Academy).
- This videos are used to train the librarian on how to use the Koha ILS module (all from Staff Client and OPAC modules), except Administration module and Tools of Staff Client and the training of system installation.
- Patrons
- Circulation including offline circulation
- Cataloguing
- Course Reserves
- Serials
- Acquisitions
- List and Carts
- Reports
- OPAC
- Searching
- Annual access to Lemonjar Training Academy.

- Provide an account for the user to access to our Online Training Platform (Lemonjar Training Academy).
- The videos are used to train the librarian (system administrator) on how to use the Koha ILS (Administration and Tools modules). This training will not include the training of system installation.
- Administration
- Global System Preferences
- Basic Parameter - Libraries & groups, item types and authorized value
- Patrons & Circulation (Rules & Regulations)
- Plugins
- Catalog
- Acquisition Parameters
- Additional Parameters
- Tools
- Patrons & Circulation
- Catalog
- Additional Tools
- Annual access to Lemonjar Training Academy.

- 2 days online training - face to face online training, with online training manual.
- Comprehensive training on the five (5) major modules of Koha ILS, covering essential library operations and management.
- Designed for library staff and administrators to effectively use and manage Koha ILS.
i. OPAC (Online Public Access Catalog)
ii. Patrons Module
iii. Cataloguing Module
iv. Circulation Module
v. Reports Module
- Selected sub-modules from the Administration Module related to the five major modules (e.g., circulation rules, patron categories, and system preferences).
- Minimum of 3 participants (pax).
- Hands-on training with practical exercises.
- Training materials and user guides provided.
- And we will also provide online video lessons for you to review the training on our Lemonjar Training Academy.
- Training using ZOOM. The training session will be recorded and will share to the client.
- Time: 9.30AM - 5.30PM.
- This training fee is charged per pax. The class can only be opened for at least 3 persons.
- And we will also provide online video lessons for you to review the training on our Lemonjar Training Academy.

- Koha Annual Maintenance & Technical Support Service [Standard Package]
- Maintenance service after warranty - per 12-months/ 1 year basis
- Contract for 1-year (12-months) technical support & maintenance services as below:
- No preventive maintenance service (online) per annum.
- Unlimited corrective maintenance service (online) per annum.
- On demand system technical support.
- Method of support: online
- System guidance and support guidance to Librarian.
- System data backup, system cleaning and system health checking.
- Maintenance service only involve patch code update and does not include Koha version upgrade. (e.g. Koha 22.05 update to 22.11)
- Maintenance service only include system patch code update (OS, DB, Apache) and does not include major version upgrade. (e.g. Ubuntu 18.04 to 20.04)
- Support Time: Monday - Friday (8:30am - 6:00pm) according to GMT+8 (UTC+08:00).
- Support will be replied within 24 hours during working hours.

- Koha Annual Maintenance & Technical Support Service [Premium Package]
- Maintenance service after warranty - per 12-months/ 1 year basis
- Contract for 1-year (12-months) technical support & maintenance services as below:
- 2 times preventive maintenance service (online) per annum.
- Unlimited corrective maintenance service (online) per annum.
- On demand system technical support.
- First level support: online
- System guidance and support guidance to Librarian.
- System data backup, system cleaning and system health checking.
- Maintenance service only involve patch code update and does not include Koha version upgrade. (e.g. Koha 22.05 update to 22.11)
- Maintenance service only include system patch code update (OS, DB, Apache) and does not include version upgrade. (e.g. Ubuntu 18.04 to 20.04)
- Support Time: Monday - Friday (8:30am - 6:00pm) according to GMT+8 (UTC+08:00).
- Support will be replied within 24 hours during working hours.

- Koha Annual Maintenance & Technical Support Service [Premium Plus Package]
- Maintenance service after warranty - per 12-months/ 1 year basis
- Contract for 1-year (12-months) technical support & maintenance services as below:
- 2 times preventive maintenance service (online) per annum.
- 1 time DR site technical support service (online) per annum.
- Unlimited corrective maintenance service (online) per annum.
- On demand system technical support.
- First level support: online
- System guidance and support guidance to Librarian.
- System data backup, system cleaning and system health checking.
- Maintenance service only involve patch code update and does not include Koha version upgrade. (e.g. Koha Koha 22.05 update to 22.11)
- Maintenance service only include system patch code update (OS, DB, Apache) and does not include version upgrade. (e.g. Ubuntu 18.04 to 20.04)
- Support Time: Monday - Friday (8:30am - 6:00pm) according to GMT+8 (UTC+08:00).
- Support will be replied within 24 hours during working hours.

- Data migration from the current library system to Koha ILS, covering: -
- Bibliographic records (MARC records)
- Item records (copies, holdings)
- Patron records (user accounts)
- Circulation history (borrow/return transactions)
- Fines and fees data (maybe migrate only cumulative fines).
- The current library system must be accessible, and the data must be exportable and capable of manipulation for migration.
- The migration service is charged per data category/volume (bibliographic records, items, patrons, etc.).
- 12-Month Data Warranty: Coverage for data integrity, including corrections for missing, incorrect, or incomplete migrated data.
- Ongoing support for resolving data-related issues for 12 months after migration completion.
- Successful and verified data migration into Koha ILS.
- Post-migration validation and testing.
- Detailed migration report and data verification summary.

- Upgrade Koha ILS from an older version (16 and above) to the latest stable version.
- Please contact us if your version is version 3.x.
- Includes full data migration from the existing version to the upgraded system.
- Data migration of all records (bibliographic data, items, patrons, circulation history, fines, etc.) to the new version.
- Comprehensive data checking and validation post-migration to ensure data accuracy and integrity.
- Testing of system functionality to confirm a successful upgrade.
- Fully upgraded and operational Koha ILS system.
- Verified and validated migrated data.
- 12 months of technical support and maintenance.

- to provide technical support on Koha ILS.
- to investigate the matter and provide the approximate time to use on the support.
- to provide warranty on the solution/ support provided - 4 weeks.
- the support details will be recorded at helpdesk.lemonjar.com.my.
- minimum hour to take is 1 hour.

- to provide technical support on Koha ILS.
- to investigate the matter and provide the approximate time to use on the support.
- to provide warranty on the solution/ support provided - 4 weeks.
- the support details will be recorded at helpdesk.lemonjar.com.my.
- minimum hour to take is 1 hour.

- Online Payment Gateway integration with Koha ILS for seamless payment processing.
- Supports integration with local payment service providers such as Adaptis, Fiuu, eGHL, FPX, and others.
- Payment data is securely updated to Koha ILS via the SIP2 protocol.
- Enables patrons to make online payments for library services, including fines and other fees.
- Provided as a Software as a Service (SaaS) solution.
- Source code is will not supply to the client in this package.
- Server infrastructure is excluded from this package.
- Fully integrated Online Payment Gateway with Koha ILS.
- Secure and tested payment workflow with SIP2 integration.
- 12 months system warranty, technical support and maintenance on the configuration.
- Subsequent year subscription and maintenance is required, RM 4,500.00 per annual.

- Windows-based software/application to read MyKad information.
- Automatic Koha ILS account creation using MyKad data.
- Data fields retrieved: Name, Identity Card Number, Address, Gender, and Portrait Photo.
- 1 unit of MyKad Reader.
- 1 unit of Perpetual Software License (linked to a single PC).
- License Transfer Policy: PC changes require notification for a new license key.
- Fully installed and configured MyKad Integration Software.
- MyKad Reader and perpetual software license.
- 12 months system warranty and hardware warranty, technical support and maintenance on the configuration.

- Koha ILS configured on two (2) application servers for high availability and business continuity.
- One (1) dedicated database server for secure and optimized data management.
- Guidance on configuring a load balancer to distribute traffic between application servers.
- Fully deployed high-availability Koha ILS system.
- Load balancer configuration guide.
- 12 months technical support and maintenance on High Availability configuration.

- Set up a new instance on the existing Koha ILS system.
- Includes installation, configuration, testing, and commissioning of the new instance.
- Creation of the first library.
- Configuration of circulation rules.
- Setup of SMTP email for notifications.
- Upload of header banner and footer for system branding.
- Fully operational additional Koha instance.
- Initial system configuration and testing.
- 12 months technical support and maintenance on new Instance configuration.

- Integration of Koha ILS with multiple Microsoft Active Directory (AD) servers on the same host using LDAP protocol.
- Configuration enables seamless and secure user authentication across multiple AD servers.
- Provides centralized and efficient user access management by integrating multiple AD servers with Koha ILS.
- Setup and configuration of LDAP connections for all AD servers on the same host.
- Testing and verification of multi-server authentication.
- Security settings and user permission configurations.
- 12 months technical support and maintenance on LDAP configuration.

- Integration of Koha ILS login with the institution’s Student Management System (SMS) for seamless user access.
- Automatic import of all patron data from the Student Management System into Koha ILS.
- Patrons listed in the Student Management System will be able to automatically log in to Koha ILS without separate credentials.
- One-time integration setup between Koha ILS and the Student Management System.
- Data synchronization to ensure all patron information is accurately imported.
- Testing and verification to ensure smooth login functionality.
- 12 months of technical support and maintenance.
- Note: Student Management System must has the ability on authentication and customizable. Please contact before checkout this service.