Services

Suitable for small journal publishers, academic associations, research groups, individual journal owners, faculties or departments starting one journal, and clients requiring a basic and affordable OJS setup.
Included Scope: -
- OJS Installation and Basic Implementation.
- One journal setup.
- SMTP email setup.
- Basic branding setup.
- Basic admin handover.
- 12-month technical support and maintenance service.

Package Scope: -
- Install and configure OJS.
- Create one journal within OJS.
- Configure journal title, journal path, and basic journal information.
- Configure administrator account.
- Configure basic user roles.
- Configure SMTP email notification.
- Apply basic logo and branding.
- Configure basic journal appearance.
- Configure secure OJS files directory.
- Perform basic access and login testing.
- Perform basic submission workflow testing.
- Conduct basic admin handover.
- Provide 12-month technical support and maintenance service.

Positioning Statement: -
The OJS Starter Package is designed for small journal publishers that require a basic and reliable online journal publishing platform. This package provides the essential OJS installation, one journal setup, SMTP configuration, basic branding, admin handover, and 12-month technical support and maintenance service.

Note:
Client to prepare local server or on cloud server.

Not Included Unless Separately Quoted: -
- 2-tier architecture.
- High availability.
- SSO integration.
- Data migration.
- DOI/Crossref setup.
- Theme customization.
- Custom plugin.
- Load testing.
- Penetration testing.
- Admin/user training, unless added separately.
- Annual maintenance renewal after the included 12-month support period.

Suitable for universities, research institutions, government agencies, multi-journal publishers, institutions requiring production-ready OJS deployment, and clients requiring separation between application and database servers.
Included Scope: -
- OJS Installation and Implementation.
- 2-Tier OJS Architecture Setup.
- SMTP email setup.
- Basic branding setup.
- Basic admin handover.
- Basic security configuration.
- 3 pax online admin/staff training.
- 3 pax online user training.
- Basic system documentation.
- 12-month technical support and maintenance service for the implementation and architecture scope.
- Training services include 6-month post-training guidance and do not include technical support and maintenance service.

Package Scope: -
- Install and configure OJS in a structured production environment.
- Configure OJS application server.
- Configure separate database server.
- Configure secure database connection between application and database server.
- Create one journal or agreed journal setup.
- Configure administrator account.
- Configure journal title, journal path, description, and basic journal information.
- Configure basic OJS roles and access.
- Configure SMTP email notification.
- Configure basic logo, branding, and appearance.
- Configure secure OJS files directory.
- Apply basic security configuration.
- Configure scheduled task or cron, where applicable.
- Perform system access testing.
- Perform login testing.
- Perform basic submission and editorial workflow testing.
- Provide online admin/staff training for 3 pax through Zoom.
- Provide online user training for 3 pax through Zoom.
- Record Zoom online training sessions and share recordings with trainees.
- Provide basic system documentation.
- Conduct basic admin handover.
- Provide 12-month technical support and maintenance service for the implemented technical scope.

Positioning Statement
The OJS Professional Package is designed for universities, research institutions, government agencies, and professional journal publishers that require a production-ready OJS platform. This package includes 2-tier architecture, basic security configuration, SMTP setup, basic branding, online user and administrator training, documentation, and 12-month technical support and maintenance service for the implemented technical scope.

Not Included Unless Separately Quoted: -
- High availability application layer.
- Database high availability.
- Disaster recovery setup.
- Google OAuth integration.
- Microsoft AD integration.
- Microsoft Entra ID integration.
- Data migration.
- OJS upgrade.
- DOI/Crossref setup.
- Theme customization.
- Custom plugin development.
- Journal indexing consultation.
- Google Scholar indexing readiness.
- Load testing.
- Penetration testing.
- Additional training pax beyond included quantity.
- Onsite training.
- Annual maintenance renewal after the included 12-month support period.

The OJS SaaS Starter Package combines the OJS Starter Package with Lemonjar-hosted infrastructure on HCI. It is suitable for small journal publishers that do not want to manage their own server.
Hosting platform: Lemonjar hosted infrastructure on HCI, CPU: 2 vCPU, RAM: 8GB, Storage: 100GB, Public IP: Provided, SSL certificate: Excluded, DNS configuration: Client to configure DNS using the provided public IP
Included Scope: -
- OJS Starter Package.
- Hosted OJS environment on Lemonjar HCI infrastructure.
- Create one journal within OJS.
- Configure journal title, journal path, and basic journal information.
- Configure administrator account.
- Configure basic user roles.
- Configure SMTP email notification.
- Apply basic logo and branding.
- Configure basic journal appearance.
- Configure secure OJS files directory.
- Perform basic access and login testing.
- Perform basic submission workflow testing.
- Basic admin handover.
- Public IP address provided to client.
- Client may point their domain or subdomain DNS record to the provided public IP.
- 12-month technical support and maintenance service for the hosted OJS environment and implemented OJS scope.
- Subsequent Year of Subscription is RM 17,362.55.

Exclusions: -
- SSL certificate.
- DNS subscription or domain registration.
- Client-side DNS configuration.
- Data migration.
- 2-tier architecture.
- High availability.
- Database high availability.
- Disaster recovery setup.
- SSO integration.
- DOI/Crossref setup.
- Custom theme.
- Custom plugin development.
- Load testing.
- Penetration testing.
- Onsite or online training, unless separately quoted.
- Storage expansion beyond 100GB, unless separately quoted.

Code: LSM-OJS-DOI-101
This service configures DOI and Crossref-related settings in OJS.
- Review client DOI and Crossref readiness.
- Configure DOI plugin in OJS.
- Configure DOI prefix and suffix pattern.
- Configure DOI assignment rules.
- Set up Crossref deposit plugin, where applicable.
- Test DOI metadata generation.
- Provide guidance on DOI registration workflow.
- Perform sample DOI deposit testing, subject to client Crossref account availability.
- Document DOI configuration.
- Provide 12-month technical support and maintenance service.

Client need to provide the following info: -
- Crossref account information.
- DOI prefix.
- Crossref login credentials or deposit credentials.
- DOI format preference, if any.
- Confirmation of which content types require DOI.

Note: -
- Crossref membership and DOI registration fees are not included unless stated separately.
- Successful DOI registration depends on valid Crossref account and metadata quality.

- Register Account @ Crossref.org for DOI submission.
- Submission less than 100 submissions.
- Additional 200 submissions for first time in order to submit old articles.

Code: LSM-J-101
This service provides user-level training for OJS end users.
- One-day onsite training session.
- Training duration: 1 day.
- Covers the same module as the equivalent onsite/online training. The difference is only the training delivery method.
- Training conducted at the client location.
- Training for OJS end users such as authors, reviewers, readers, researchers, lecturers, and contributors.
- Hands-on guidance on OJS user functions, manuscript submission, review response, and reader access.
- Q&A session with participants.
- Training materials provided in digital format.
- Includes 6-month post-training guidance for questions related to the training modules covered.
- Does not include technical support and maintenance service.
- Price quoted is for 3 pax.

Suitable For:
- Authors.
- Reviewers.
- Readers.
- Researchers.
- Lecturers.
- Journal contributors.
- General OJS users.

Code: LSM-J-102
This service provides user-level training for OJS end users.
- One-day online training session.
- Training duration: 1 day.
- Covers the same module as the equivalent onsite/online training. The difference is only the training delivery method.
- Training conducted through Zoom.
- The full online training session will be recorded.
- The recorded session will be shared with trainees for reference.
- Training for OJS end users such as authors, reviewers, readers, researchers, lecturers, and contributors.
- Hands-on guidance on OJS user functions, manuscript submission, review response, and reader access.
- Q&A session with participants.
- Training materials provided in digital format.
- Includes 6-month post-training guidance for questions related to the training modules covered.
- Does not include technical support and maintenance service.
- Price quoted is for 3 pax.

Suitable For
- Institutions with users from different branches or campuses.
- Remote training participants.
- Authors and reviewers who cannot attend physical training.

Code: LSM-J-201
This service provides administrative and editorial staff training for OJS.
- One-day onsite training session.
- Training duration: 1 day.
- Covers the same module as the equivalent onsite/online training. The difference is only the training delivery method.
- Training conducted at the client location.
- Training for Journal Managers, Editors, Section Editors, Editorial Assistants, Librarians, and system administrators.
- Hands-on guidance on journal setup, user management, editorial workflow, review workflow, publication workflow, and basic administration.
- Q&A session with participants.
- Training materials provided in digital format.
- Includes 6-month post-training guidance for questions related to the training modules covered.
- Does not include technical support and maintenance service.
- Price quoted is for 3 pax.

Suitable For
- Journal Managers.
- Editors.
- Section Editors.
- Editorial Assistants.
- Librarians.
- Publishing administrators.
- System administrators.

Code: LSM-J-202
This service provides administrative and editorial staff training for OJS.
- One-day online training session.
- Training duration: 1 day.
- Covers the same module as the equivalent onsite/online training. The difference is only the training delivery method.
- Training conducted through Zoom.
- The full online training session will be recorded.
- The recorded session will be shared with trainees for reference.
- Training for Journal Managers, Editors, Section Editors, Editorial Assistants, Librarians, and system administrators.
- Hands-on guidance on journal setup, user management, editorial workflow, review workflow, publication workflow, and basic administration.
- Q&A session with participants.
- Training materials provided in digital format.
- Includes 6-month post-training guidance for questions related to the training modules covered.
- Does not include technical support and maintenance service.
- Price quoted is for 3 pax.

Suitable For
- Institutions with administrative staff from different branches or campuses.
- Remote editorial teams.
- Journal administrators requiring online training.