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SUBSEQUENT YEAR OF TECHNICAL SUPPORT AND MAINTENANCE OF KOHA PAY

SUBSEQUENT YEAR OF TECHNICAL SUPPORT AND MAINTENANCE OF KOHA PAY

- Annual technical support and system maintenance for the Koha Pay Module to ensure smooth operation and system stability.
- 12-Month Support & Maintenance Coverage: -
- Online Support: ✔️ Available
- Phone Support: ✔️ Available
- System Health Checks to monitor performance and detect issues.
- System Patch Code Updates to ensure security and functionality.
- System Recovery Services in case of system failures.
- On-Demand Technical Support for troubleshooting and resolving technical issues.
- Normally 12-months contract is engaged. After the 12-months of contract period have concluded, it shall be followed by an application support agreement tied to a number of prepaid man-days.
Koha Support
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Price
Annual Subscription: RM 4,500.00

Terms and Conditions

Service Delivery:
Implementation timeline will be within 7 days, or will be scheduled upon confirmation of purchase. On-site deployment subject to separate arrangement.

Support:
Includes 12 months standard technical support (unless stated otherwise).